Multiple Locations - Customer Portal *.infobip.com SSL certificate renewal

Scheduled Maintenance Report for Infobip

Completed

The scheduled maintenance has been completed.
Posted Jan 29, 2026 - 10:19 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 29, 2026 - 07:00 UTC

Scheduled

We will undergo a maintenance procedure during which we will be performing an SSL certificate renewal of *.infobip.com utilized by the Customer Portal hosted across multiple locations specified in the affected components.

No action is required, unless you are pinning our leaf certificate.
If you do, we encourage you to update key stores, code bases, and certificate pinnings that may be in use.
For more information on how to prepare and test, please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption.

Preventive measures are in place and impact during this activity is not expected, however, during the maintenance timeframe there is a possibility of experiencing brief interruptions within the Customer Portal and its corresponding services.

Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

Start (UTC): 29 January 2026 07:00
End (UTC): 29 January 2026 10:00
Purpose: SSL certificate renewal
Posted Jan 08, 2026 - 13:08 UTC
This scheduled maintenance affected: Customer Portal Signup/Login (Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Pakistan, Qatar, Saudi Arabia, Turkey, United Arab Emirates, United States).