We will undergo routine patching of databases at our Global (Europe) data center.
During this activity you may experience brief service interruptions for components listed in the section below. Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components.
This patching is essential to keep our databases up-to-date and ensure optimal performance.
Start (UTC): 04 February 2026 22:00 End (UTC): 05 February 2026 02:00 Purpose: Database patching and maintenance
Posted Jan 22, 2026 - 10:21 UTC
This scheduled maintenance affects: Customer Portal Signup/Login (Global (Europe)), Moments (Global (Europe)), Analyze (Global (Europe)), Answers (Global (Europe)), Channels and Numbers (Global (Europe)), Other Portal Apps (Global (Europe)), Mobile Identity (Global (Europe)), SMS (Global (Europe)), Email (Global (Europe)), WhatsApp Business (Global (Europe)), and Voice (Global (Europe)).