Scheduled
As part of regular Business Continuity Management (BCM) requirements, we will undergo a planned Disaster Recovery test for services hosted in our EU Region-locked data center during the below specified time-frame:
Details:
Start: 09 July 2026 07:00 UTC
End: 09 July 2026 11:00 UTC
Purpose: Business Continuity Management requirements
Impact: Customers utilizing Conversations, Answers (SaaS products) and AgentOS may experience minor disruptions or irregular service behavior during processing within the timeframe above.
Thank you for your understanding, and should you have any questions regarding the activity, do not hesitate to contact us at support@infobip.com.
Posted Jun 19, 2026 - 13:31 UTC
This scheduled maintenance affects: Live Chat (EU Region-locked), Automation Studio (Journeys) (EU Region-locked), Agent Workspace (Inbox) (EU Region-locked), Chatbots (EU Region-locked), Customer Profiles (CDP) (EU Region-locked), Analytics & Insights (EU Region-locked), Customer Portal Signup/Login (EU Region-locked), People (EU Region-locked), Moments (EU Region-locked), Analyze (EU Region-locked), Conversations (EU Region-locked), Answers (EU Region-locked), Channels and Numbers (EU Region-locked), Other Portal Apps (EU Region-locked), Number Lookup (EU Region-locked), Email (EU Region-locked), RCS (EU Region-locked), WhatsApp Business (EU Region-locked), ChatApps (EU Region-locked), SMPP (EU Region-locked), HTTP API (EU Region-locked), SMTP (EU Region-locked), Integrations (EU Region-locked), SMS (EU Region-locked), and Voice (EU Region-locked).