Completed
The scheduled maintenance has been completed.
Posted Jun 08, 2026 - 08:56 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 08, 2026 - 07:00 UTC
Update
Following additional review of the Disaster Recovery test, the expected impact has been updated.
Customers utilizing Conversations, Answers (SaaS products) and AgentOS may experience minor disruptions or irregular service behavior in processing during the scheduled test window.
Posted May 22, 2026 - 12:58 UTC
Scheduled
As part of regular Business Continuity Management (BCM) requirements, we will undergo a planned Disaster Recovery test for services hosted in our Global (Europe) data center during the below specified time-frame:
Details:
Start: 08 June 2026 07:00 UTC
End: 08 June 2026 11:00 UTC
Purpose: Business Continuity Management requirements
Impact: Customers utilizing Conversations, Answers (SaaS products) and AgentOS may experience minor disruptions or irregular service behavior during processing within the timeframe above.
Thank you for your understanding, and should you have any questions regarding the activity, do not hesitate to contact us at support@infobip.com.
Posted May 19, 2026 - 06:37 UTC
This scheduled maintenance affected: Customer Portal Signup/Login (Global (Europe)), People (Global (Europe)), Moments (Global (Europe)), Analyze (Global (Europe)), Conversations (Global (Europe)), Answers (Global (Europe)), Channels and Numbers (Global (Europe)), Other Portal Apps (Global (Europe)), Mobile Push Notifications (Global (Europe)), USSD (Global (Europe)), Integrations (Global (Europe)), MMS (Global (Europe)), Live Chat (Global (Europe)), Mobile Identity (Global (Europe)), Automation Studio (Journeys) (Global (Europe)), Agent Workspace (Inbox) (Global (Europe)), Chatbots (Global (Europe)), Customer Profiles (CDP) (Global (Europe)), Analytics & Insights (Global (Europe)), Number Lookup (Global (Europe)), Email (Global (Europe)), RCS (Global (Europe)), WhatsApp Business (Global (Europe)), ChatApps (Global (Europe)), SMPP (Global (Europe)), HTTP API (Global (Europe)), SMTP (Global (Europe)), SMS (Global (Europe)), and Voice (Global (Europe)).