We will be performing planned maintenance of network infrastructure at our Indonesia data center to upgrade core networking equipment, ensuring stability and optimal performance.
Preventive measures have been implemented to minimize any potential impact. We will work on one router at a time, and no downtime is expected; however, brief connectivity interruptions may occur for services hosted at the Indonesia data center.
Start (UTC): 07 October 2026 06:00 End (UTC): 07 October 2026 08:00 Purpose: Router software upgrade and optimization
Posted Sep 18, 2026 - 12:00 UTC
This scheduled maintenance affects: Mobile Push Notifications (Indonesia), Agent Workspace (Inbox) (Indonesia), Automation Studio (Journeys) (Indonesia), Chatbots (Indonesia), Customer Profiles (CDP) (Indonesia), Analytics & Insights (Indonesia), People (Indonesia), Moments (Indonesia), Analyze (Indonesia), Conversations (Indonesia), Answers (Indonesia), Channels and Numbers (Indonesia), Other Portal Apps (Indonesia), Email (Indonesia), Live Chat (Indonesia), SMTP (Indonesia), RCS (Indonesia), Number Lookup (Indonesia), WhatsApp Business (Indonesia), ChatApps (Indonesia), SMPP (Indonesia), HTTP API (Indonesia), SMS (Indonesia), and Voice (Indonesia).